Terms & Conditions

Applicability

Orionton Ltd's general terms and price list are valid in accordance with the dates notified on Orionton Ltd's website and replace previous sales terms published by Orionton Ltd. Goods presented on Orionton Ltd's website comprise Orionton Ltd's regular range. Possible differences in terms, product information and prices given in other publications are overruled by the corresponding information provided via Orionton Ltd's website. 

 


Prices and payment

The prices on Orionton Ltd's website are updated in real time. VAT and carriage costs will be added. Prices are given in EURO,US Dollar,svenska kronor. Orionton Ltd reserves the right to change offered prices without prior notification. An agreed price between Orionton Ltd and customer is valid unless otherwise negotiated. 

Parent or other guardian must provide written approval for sales to underaged customers. 

Overdue payments will be subject to penal interest amounting to eight (8) % of the amount due plus reference interest rate (previously official discount rate) from the due date. Further, Orionton will charge a statutory reminder fee for each notification. We currently charge SEK 250 excl. VAT for unclaimed parcels. 

Our sales of import products that are not standard stock products, are based on the date of invoice regarding exchange rates *. A preliminary sale price will be given when the order is received, based on that current exchange rate. This will be adjusted in accordance with the days current exchange rate at the billing of the order. 


* The currency rate is the exchange rate between the buying and selling currency. 

With reservation for customary credit judgement. 


Your credit card statement will read EW-Orionton18882551137



Carriage costs

Carriage costs are added to all orders. The total carriage cost is estimated when your order is invoiced, which is when you can see how much your parcel weighs, whether it is valid for additional bulk costs, if your order has to be delivered on a pallet, or if it comprises several parcels. The basic carriage cost is currently SEK 139 excl. VAT. An additional SEK 119 excl. VAT is added to each extra package. When delivered by COD, a fee of SEK 39 + VAT will be added. Information on costs for other types of deliveries is supplied on request by our salespersons since prices vary according to delivery address. Items cannot be picked up at Orionton Ltd. In the case of partial deliveries, SEK 119 excl. VAT will be charged for each parcel containing remaining products. 

 


Delivery

Orders received before 14.00 for products in stock are usually dispatched the same day. Orionton Ltd uses Post's Business Parcel service and, in some cases, delivery firms for deliveries. Post office will normally try to delivery the goods to a given delivery address sometime between 08.00 and 16.00 on normal working days. However, if no-one is there to receive the goods, delivery will be made to the nearest distribution point for collection, providing the goods weigh less than 20 kg. Goods that weigh between 20 and 35 kg will be held back at the nearest post terminal or haulier. Pallets and goods that weigh more than 35 kg will be held back at the nearest terminal for heavy haulage.


 


Right of repurchase

For consumer rights to repurchase, i.e. the right to exercise withdrawal, see below under the section "Consumer (private person) rights to repurchase in connection with distance agreements". For products from our regular range where the original wrapping or cover (in the case of diskettes/DVDs) hasn't been opened, Orionton Ltd will accept repurchase within ten days from the invoice date. Goods for which the original wrapping has been destroyed or lost, components are missing, or the product has been used, will not be repurchased. Neither is repurchase valid for software, image and audio recordings with broken seals (by which is also meant technical seals such as serial numbers), or goods specially ordered on behalf of a customer. Computers/hand-held devices and similar products (such as mobile phones) on which the seal has been broken, and/or operating systems that have been started up, will not be repurchased. 


On repurchase, the customer shall reimburse Orionton Ltd's carriage costs. For repurchase amounts that exceed a value of SEK 1 000 excl. VAT, a repurchase fee of currently SEK 250 plus VAT will be charged. Carriage costs and repurchase fees are either charged against the customer's outstanding account with Orionton Ltd or invoiced separately. 


For repurchase, contact Orionton Ltd's Customer Service and provide information on order and invoice number to obtain a returns number. Please note that the receipt of a returns number does not automatically mean that your repurchase has been approved. The returns number is valid for 14 days, during which time the goods shall have been received by Orionton Ltd. On return of products, carriage costs shall be paid and order sheet, invoice and information on valid returns number be enclosed. The goods shall be packaged securely in wrapping approved by Swedish Post (brown corrugated cardboard, for example). Returns that are sent to Orionton Ltd in an envelope or without approved wrapping will be returned to the customer without further measure since such delivery is not approved for repurchase. Failure to pay carriage costs or provide the returns number and other requested information will also result in Orionton Ltd sending back the goods to the customer without further measure. 


A repurchase is approved only when Orionton Ltd has received and checked the goods and ascertained that the product has been sent back in accordance with the above terms. 

For consumer rights to repurchase, i.e. the right to exercise withdrawal, se below under the section "Consumer (private person) rights to repurchase in connection with distance agreements". 

 


Unclaimed parcels

For packages that have not been claimed on delivery and have been returned to Orionton Ltd, a current cost of SEK 250 incl. VAT will be charged to cover Orionton Ltd's costs for transportation and handling. 

 


Consumer (private person) rights to repurchase in connection with distance agreements

Consumers have the right to exercise withdrawal in accordance with Swedish consumer protection legislation, in which case the customer shall notify Orionton by sending back an ordered product or providing Orionton with information about a repurchase within 14 days from receiving the goods or part of the goods. The right to repurchase does not, however, cover software and audio and image recordings for which the seals have been broken. By sealing is also meant technical seals such as serial numbers. Repurchase will only be approved for goods that haven't been used, altered or damaged. The right to repurchase is not valid for companies. 


Should you wish to exercise your right to repurchase as a consumer, please contact Orionton Ltd's Customer Service. Please state your order or invoice number so that we can provide you with a prepaid consignment note and a returns number to be used for return of the goods. The returns number facilitates identification and administration of your repurchase. 

 


Guarantees

Guarantees are provided by the manufacturers; Orionton Ltd does not supplement guarantees beyond those specified by the manufacturers. 

 


Inherent product risk

Inherent product risk becomes the responsibility of the buyer as soon as Orionton Ltd has dispatched the goods. For consumers, inherent product risk becomes the buyer's responsibility as soon as the goods have been received by the customer. 

 


Claims

Consumers (private persons) shall return a faulty product within reasonable time after having detected the fault. 


For claims received by Orionton Ltd more than 30 days after the invoice date, Orionton reserves the right to determine whether such claim shall be met. As regards consumers (private persons), Orionton Ltd undertakes to pay for faults providing this can be done at a reasonable cost and within a reasonable time-frame for Orionton. See also below regarding responsibility for faults. 


To make a claim, contact Orionton Ltd's Customer Service and provide your order and invoice number so that we can give you a returns number. Please note that the receipt of a returns number does not automatically mean that your claim has been approved. Returns numbers for corporate customers are valid for 14 days, during which time the goods shall have been received by Orionton Ltd. Consumers (private persons) shall use the prepaid consignment note provided by Orionton Ltd in order to return the goods. The product should be sent within 14 days after receipt of the prepaid consignment note. On return of products, carriage costs shall be paid and consignment note, invoice and information on valid returns number be enclosed. The goods shall be packaged securely in wrapping approved by Swedish Post (brown corrugated cardboard, for example). Returns that are sent to Orionton Ltd in an envelope or without approved wrapping will be returned to the customer without further measure since such delivery is not approved for claim. Failure to pay carriage costs or provide the returns number and other requested information will also result in Orionton Ltd sending back the goods to the customer without further measure. Possible transport damages that arise on account of defective wrapping will be charged to the customer. Orionton Ltd reserves the right to check products on receipt. Should a product turn out to be in working order, the return will not be approved and Orionton will charge the customer a test fee of SEK 250 incl. VAT. 


Transport damages shall be notified to Post office on the day of arrival via +46 (0)20 23 22 20 for corporate customers and +46 (0)20 232221 for private persons. Please also notify Orionton Ltd via Customer Service 


 


Responsibility for faults

Businesses

If Orionton Ltd is responsible for a fault, we will, following our own evaluation, remedy such fault by repairing the product, delivering a new one or repaying the purchase sum. Orionton Ltd reserves the right to refer customers directly to the manufacturer of a product or a workshop listed by the manufacturer for reparation of faults. Please note that measures may be covered by manufacturer guarantee and you should therefore always check the terms of the guarantee. 

Orionton Ltd's responsibilities regarding faulty products are limited to the terms stated in our general sales terms. In other words, Orionton Ltd cannot be held directly or indirectly responsible for such things as, and not limited to, incompatibility, delivery delays, damage that the use of a product may give rise to, product responsibility, nonrealised profit, operative disruptions, loss of stored information, extra work that results from anything to do with the product, and financial damages. Please note that manufacturer information on support and how to report a fault may be in English, and in some cases claims can only be undertaken via a manufacturer's e-mail or website. 


Consumers (private persons)

General Swedish consumer legislation covers the rights of consumers (private persons). Orionton Ltd may undertake to help a consumer by rectifying the fault or delivering a replacement if such measure can be undertaken at a reaonsonable cost and within a reasonable time-frame for Orionton Ltd. Orionton Ltd also has the right to at our own expense repair the fault or undertake new delivery. Further, there are some conditions under which a consumer may be reimbursed for a faulty product. 


 


Technical support

For general technical support (user support) or product faults, Orionton Ltd may refer customers to the manufacturer of a product and, if applicable, to chargeable third-party support. Please not that support may be given in English, and in some cases is only provided via e-mail and websites. 


 


Personal data

Orionton Ltd is responsible for any personal data customers provide us with. We store information in order to fulfil our obligations as a seller and for marketing uses. Whenever you wish, you can change your data (including canceling catalogues and direct mail) by logging on to our website with your user name and the password you received by e-mail.

 


Special terms for software

Software rights are provided solely in the form of special terms/licence agreements enclosed in the purchase. 

 


Other

Facts and prices are provided with reservation for printing errors, price increases carried through by suppliers, technical specifications that are unclear, and the possibility of a product selling out. 


All names, descriptions etc. published on Orionton Ltd's website should be considered registered and protected brands. 


Information provided on this website cannot be interpreted as conditional with regard to usability, suitability, guarantee etc. of anything unless otherwise specified. 


Orionton Ltd reserves the right to change all information without prior notice, including but not limited to technical specifications and product offers. 


Facts and prices published on this website, documents, graphics etc. many contain technical and/or graphical and typographical errors. Orionton Ltd cannot be held liable for the use of information/documents and links on this website that may result in damages of any kind. 


Customers placing an order via this website shall await order confirmation via e-mail. The order information should be seen as information on the content of an order. Please note that prices and delivery terms may deviate from corresponding information given in the order confirmation. 

 


Additional information concerning documents and services available on this server

The publication of this website on the server www.Orionton.se is provided solely for informative use and as read without guarantees of any kind, including but not limited to suggested guarantees for usability and suitability both in general and in regard to specific requirements and goals. 


Orionton Ltd reserves the right to change all information without prior notice, including but not limited to technical specifications and product offers. 


Facts and prices, documents and related graphics published on this website may contain technical and/or graphical and typographical errors. Orionton Ltd cannot be held liable for the use of information on this server that may result in damages of any kind, neither can Orionton Ltd be held responsible for referred information and/or documents within or that are linked to this publication. The information is subject to change on a regular basis. z

Orionton Ltd reserves the right to change all information without prior notice, including but not limited to prices, technical specifications and product offers, and the right to whenever Orionton so decides undertake improvements and/or changes to parts of or all the information on this server without prior notification. 


Orionton Ltd and/or suppliers cannot be held responsible for information in documents and corresponding graphics published on this server that are used in any particular way. All documents and graphics are published as read and without guarantees. Orionton Ltd cannot be held liable for indirect damage, faults or other injury that may follow from using the information on this server in such a way that problems arise in the form of faulty computers, misread information, loss of information or nonrealised profit. 


With the exception of possible terms as stated in separate documents within this publication, visitors have the right to read, copy, print and distribute documents on this server under the provision that (1) such documents are utilized for informative and noncommercial ventures or for private use only, and that they are not copied or published on network computers or in any media, (2) documents and graphics are not modified, (3) images are not distributed without adherent captions, (4) text is not quoted out of context, and (5) information on relevant copyright owner is provided. 

The use of documents, graphics and information on this server in any other form than stipulated above is, unless by consent from Orionton Ltd, prohibited by law and may result in penalties or/and claim for damages. 


The documents described above do not include the design or layout of the website www.Orionton.se or any other website owned, run, licensed or controlled by Orionton Ltd. 

Parts of Orionton Ltd's webpages are protected by intellectual property legislation and may not be copied or imitated either in parts or overall. Logotypes, graphics, audio and images from Orionton Ltd's webpages may not be copied or distributed without express permission from Orionton Ltd. 

 


Links to third-party websites

The links in this publication make it possible for visitors to leave this website. Linked websites are not under the control of Orionton Ltd and Orionton Ltd can therefore not be held responsible for the contents on such websites or the contents in links leading to external websites. Orionton Ltd provides such links solely to facilitate the finding of websites, and the publishing of a link on Orionton's website does not constitute an approval from Orionton Ltd concerning the external website. 

 


 Your credit card statement will read EW-Orionton18882551137